- All products are generally shipped as soon as possible within 7-14 days of your order. We ask you to allow us a 7 day period for shipping. Thus you can expect your order at your date within 1-2 weeks of your order date.
- The reason for this is because we have to hand make each and every single product. It takes a lot of work and effort in our small workshop. Sometimes I get 10-15 orders per day. We have to make each and every one of these by hand with a great deal of precision. Please be patient as I will make sure you receive an impeccable product.
- Due to COVID and the public safety of our clients which is our utmost priority - we only accept returns within 7 days of delivery in their original packaging, un-used, sealed.
- If any of the requirements aforementioned are not met, a return will not be granted.
- Buyer must pay for return shipping.
- No returns on personalized items or custom orders.
- We accept cancellations only if your Smoking Jacket has not started production.
- Please contact me first via our contact us page to find out if it has started or finished fabrication.
BROKEN PART/DAMAGED ITEM
- If there is any damage upon receipt of your Dapper Jacket, or if any part is not as described in terms of condition - contact me and I will have it replaced immediately.
- When you purchase from Dapper Jackets, you're like family to me. I will personally assist in any possible to make sure you are satisfied with your Smoking Jacket.